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- The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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We adhere to strict responsible gaming practices and provide various tools to help you manage your gaming activity. Join Caspero Casino today and start unlocking real money wins! Join Caspero Casino today and start your journey to real money success! Fast withdrawals and great promotions ensure your experience is always smooth. The situation remained pending as the team awaited any potential response from the casino. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response.
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The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks.
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But in order to fully enjoy all the perks of the casino make sure to finish verifying your account by providing the required documentation for the “Know Your Client” procedure which you can do via a dedicated page on the site. Once here, you’ll be prompted to choose a bonus and then you just need to fill the registration form with correct details. We will explain now how to make your account within the casino, so bear with us as it will only take a few moments. To learn everything there is about his exclusive program head on over to the “VIP Levels” tab inside the casino’s menu.
When reviewing online casinos, we collect information about their customer support and language options. Our commitment to player safety means we only feature licensed casinos, ensuring only the safest gaming environment. This online gambling site delivers the maximum experience of playing with real life cash.
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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
Let’s see (1) how to withdraw your money at Caspero, (2) how much time is needed to withdraw, (3) and the miscellaneous payment methods available. Any additional hold-ups may be down to your casino site operator, payment gateway, or an intermediary. Caspero Casino makes sure that deposits are safe and hidden from prying eyes.
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Each casino’s Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels. We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Caspero Casino to be somewhat unfair. In our comprehensive review of all relevant aspects, Caspero Casino has attained a Very low Safety Index of 1.5.
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Skrill, Neteller and Zimpler are only a few instances of the payment services supported. Only payment methods that are totally secure and legal can be used at a regulated internet casino. The banking options provided by Caspero Casino are safe. Our rating algorithm for responsible gaming safety is founded on seven principles.
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